PUBLIC OFFER (AGENCY AGREEMENT) for Proxy Purchasing and Delivery Services

Last updated: February 25, 2026

Contractor: IE Ekaterina Razova (vozar.ge)

This Public Offer (hereinafter referred to as the “Offer”) constitutes an official proposal by Ekaterina Razova, registered as an Individual Entrepreneur in accordance with the legislation of Georgia (hereinafter referred to as the “Contractor”), to enter into a service agreement for a fee under the terms and conditions set forth below with any natural or legal person (hereinafter referred to as the “Customer”).

The Offer is published on the website www.vozar.ge and remains in effect indefinitely until its withdrawal or cancellation.

1. TERMS AND SUBJECT OF THE AGREEMENT

1.1. Contractor— IE Razova Ekaterina, providing services for the procurement and delivery of goods from third parties. The Contractor is not the seller or manufacturer of the goods.
1.2. Customer — any individual or legal entity that has placed an order.

1.3. Subject of the Agreement: The Contractor, on behalf of the Customer and at their expense, undertakes to perform a transaction in its own name but in the interest of the Customer to purchase (procure) goods from a selected Seller and organize their delivery to the Customer.

1.4. The service is considered fully rendered at the moment the goods are handed over to the Customer.

2. ORDERING PROCEDURE

2.1. The Customer independently selects the product (part number, spare part) and provides the data to the Contractor.
2.2. The Contractor issues an invoice including:

• The cost of the goods (transit payment);

• The Contractor's remuneration (service fee for procurement and logistics services).

2.3. Important: Payment of the invoice confirms that the Customer has verified all characteristics of the goods (part numbers, compatibility with VIN-code) and agrees to purchase that specific item.

3. LIABILITY OF THE PARTIES

3.1. Compatibility: The Contractor is not liable if the goods selected by the Customer do not fit their vehicle, provided that the delivered goods match the ordered part number.
3.2. Quality: Liability for manufacturing defects, completeness, and technical properties of the goods lies with the direct Seller (third party). The Contractor is only responsible for the safety of the goods during transportation until they are handed over to the Customer.

3.3. Deadlines: Delivery times are estimates and may be subject to change due to the fault of transport companies or customs authorities.

4. CANCELLATION AND RETURN POLICY

4.1. Service Cancellation: The Customer has the right to cancel the order until the moment the goods are actually purchased by the Contractor from the Seller. After the purchase, the procurement service is considered rendered, and funds for it are non-refundable.
4.2. Return of Non-Defective Goods: Returns at the "request" of the Customer are only possible if the Seller (third party) agrees to accept the goods back. In this case, the Customer pays the full cost of return logistics to the original Seller's warehouse. The Contractor's remuneration and actual transport costs incurred are non-refundable.

4.3. Defective Returns: Upon discovery of a hidden defect, the Customer must provide a defect report from a qualified auto service center. The Contractor undertakes to forward the claim to the Seller and assist in the refund. The decision on the return is made by the Seller of the goods.

5. WARRANTY OBLIGATIONS

5.1. The Contractor does not provide its own warranty for the operation of the goods.
5.2. The warranty terms of the direct manufacturer/seller apply to the goods, if provided.
5.3. The Customer acknowledges that for electronic components and used (B-grade) parts, the warranty may be limited or absent according to the original Seller's policy.

6. APPLICABLE LAW AND DISPUTE RESOLUTION

6.1. This Agreement is governed by the laws of Georgia.
6.2. These terms are drafted in accordance with the Law of Georgia "On Consumer Protection" regarding the provision of services (agency activity).
6.3. All disputes are resolved through negotiations, and if no agreement is reached — in the courts of Georgia at the place of registration of the Contractor.